So I got the email saying I made the reservation queue on the 17th, and it says I’ll get another email when it’s ready to ship. Thus far I have not received any other emails yet. Should I be worried something has fallen through the cracks yet?

For clarity I have confirmed this is the reservation queue and not the wait list.

  • Cricket@lemmy.zip
    link
    fedilink
    English
    arrow-up
    2
    ·
    5 days ago

    I got the email that I was on the reservation queue on the 17th and then the email to complete the purchase on the 25th.

  • topcrest@lemmy.zip
    link
    fedilink
    English
    arrow-up
    2
    ·
    6 days ago

    Got my email a bit over a week ago. Went through with the purchase and have my frame now (about 7 days to ship to me in the USA).

    Still waiting on my email for the steam machine though lol. Must be the very last person on that list.

  • Milksteaks@midwest.social
    link
    fedilink
    English
    arrow-up
    6
    ·
    7 days ago

    They’ll send you an invoice eventually, and you’ll need to pay within 3 days. Then a couple days later they should send you the tracking info. I paid 4 days ago and got shipping info a couple days ago

    • PoorYorick@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      3
      ·
      7 days ago

      I figured I was probably being impatient, but it’s always nice to have extra data points and not be the anomaly lol.

  • Sushi@lemmy.blahaj.zone
    link
    fedilink
    English
    arrow-up
    3
    ·
    7 days ago

    I think It’ll take a while to get through everyone. I got on the queue for the controller a bit late and that was about 3 months I think. I’d trust steam won’t lose your order, you’ll probably get several emails.

  • Aquila@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    2
    ·
    7 days ago

    You’re officially in the reservation queue

    I havent received the email to purchase yet so i assumed i was on the waitlist

  • LouNeko@lemmy.world
    link
    fedilink
    English
    arrow-up
    2
    ·
    7 days ago

    I think they are using lottery system for the queue position. So you could be the first to go on the waiting list and still have to wait for months or you could go on now and get your order tomorrow.

    Say they make a batch of 500 units (I’m pulling these numbers out of my ass btw) and they make 100 a day. They pull the first 500 names of the waiting list and put them in a random order. So you will get a unit within 5 days but wether it will be on the first or fifth is up to chance. Of course we have no idea about the batch sizes and production numbers but it think this is essentially how it works.

    I’m more surprised with the fact that they apparently have run out of accessories. Which is weird since these aren’t affected by the chip shortage, unless of course they let you order more than one or each accessory per unit and scalpers gobbled them all up.

    Edit: I’ve been waiting since release day. Still haven’t gotten to the order.