From 2024, but funny to read…

What makes this situation so ridiculous is that while we’re all watching for scammers attempting to imitate legitimate organisations, FedEx is out there imitating scammers!

  • sanpo@sopuli.xyz
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    1 day ago

    Yeah. Recently I was expecting a message from a bank, finally I got a call… from a chatbot claiming it has an important message for me, but first I have to give it my private info to verify myself and there’s no way to validate the call is legit first.

    When I complained to the bank they just told me I shouldn’t worry, they made the call so it’s perfectly safe and there’s nothing to worry about…

    • Dultas@lemmy.world
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      9 hours ago

      Our Dr office does that as well. We have a call about your upcoming appointment, can you provide details to confirm it’s you. They don’t give appointment time, what office it is, patient name nothing. Even if you trust it legit if you or your partner or kid both have upcoming appointments you have no idea which it’s for.

      We just hang up and call to figure out which it was.

    • warm@kbin.earth
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      21 hours ago

      Always call back. A legitimate bank will say that its no problem to call them back. Never give any personal details over the phone unless you made the call yourself.

      • tb_@lemmy.world
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        21 hours ago

        My banking app has a “is <bank> calling?” button, which is pretty neat. The button is highlighted whenever I open the banking app whilst on a phone call, presumably as a subtle anti-scammer warning.

        e: spelling