• IronKrill@lemmy.ca
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    7 days ago

    If Signal could send an SMS, sure… otherwise it is not a replacement as I’m hardly going to ask a business “what is your signal username” instead of the universal (in Canada) “what number can I reach you at?”

    • h0tbeef@lemmy.zip
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      7 days ago

      Yeah, I guess I was talking more about messaging other people.

      I can’t think of any businesses in the USA that I contact by text, but that sounds nicer than the standard here, which is that you have to talk to a AI chat bot for like 10 minutes before put you on wait for a person

      • IronKrill@lemmy.ca
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        7 days ago

        I can’t think of any businesses in the USA that I contact by text

        It’s probably slightly different as an individual to business. I’m speaking solely from my personal experience of b2b working in a service job. Contacts at other companies are numbers and internal employee contact is email or phone. I don’t really see this changing until there is a new standard installed on all phones by default.